Returns & Exchanges
At Khy, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in the original packaging and include the provided packing slip to ensure faster processing.
Attach Shipping Label
Print the prepaid shipping label from the portal and affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed once the items are inspected.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing